Free shipping on orders over: 99€ E.U. | 199€ Abroad | 50€ Domestic * exc. (shipping policy)
Offices & Logistic Center will remain closed from Friday 03/05 to Tuesday 07/05. We will be back to normal work from Wednesday 08/05.

Terms & Conditions


1. The Website

1.1 The www.pentagon-tactical.com website is owned and operated by Pentagon S.A. We are registered in Greece with our registered office at Verias 6, 50100, Kozani, Greece. Our VAT number is EL 998676948, and the number of General Commercial Registry (G.E.MI.) is 121704936000. Our trading address is: Lordou Vironos 3, 57009, Kalochori, Thessaloniki, Greece

1.2 All the goods on this Website are offered by PENTAGON S.A.,  which will be the contracting party for any order that you place.


2. Orders

2.1 All orders placed will be subject to availability and confirmation of the order price via a "notification of dispatch" email sent to your email address registered at time of purchase.

2.2 If you wish to order goods which may only be purchased by persons of a certain age, you will be asked when registering on the Website to declare that you are of the appropriate legal age to purchase the items. If we reasonably believe that you are not legally entitled to order certain goods, we reserve the right to cancel your order.

2.3 According to our policy, we are not obliged to issue a commercial invoice, only a retail receipt.

2.4 All Money Transactions are only accepted in EURO (€) currency.

2.5 Sales and Service to Russia, Belarus and Ukraine are currently not supported.


3. Prices

3.1 All prices are inclusive of VAT or similar sales tax (where applicable) at the prevailing rate, for which we are responsible as a seller.

3.2 All prices on the www.pentagon-tactical.com  website are in Euros.

3.3 We try very hard to ensure that all the pricing information shown on our website is accurate. Rarely, an error may occur and goods may be wrongly priced. If we discover there has been an error with the pricing of any item, then we will contact you prior to dispatching the order to notify you of the error. You will be asked if you wish to cancel the order or to proceed with the order at the correct price. We will not be obliged to supply goods at the incorrect price.


4. Payment

4.1 Payment for the goods and delivery charges can be made by any method shown on the website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

4.2 There will be no delivery until cleared funds are received.


5. Delivery

5.1 The goods you order will be delivered to the address you give when you place your order.

5.2 Your package will normally be dispatched on the same or next business day after cleared payment. We always confirm via email that your Item has been shipped.


6. Non-Delivery

6.1 Genuine postal losses are rare in Europe. Experience has shown us that in most cases items are returned to us as uncollected when buyers have reported items as undelivered. Please check with your local delivery office before contacting us about non-delivery. Where items are returned to us we will contact you and a further Postage and Handling charge will be made before items can be redelivered.


7. Returns

7.1 Should you wish to return any of your goods, you may only do so in accordance with our returns' policy.


8. Copyright

8.1 All intellectual property of PENTAGON S.A.  such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of PENTAGON S.A., By using the Website you agree to respect the intellectual property rights of PENTAGON S.A. and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material/pictures/Designs contained within the Website.


9. Amendments

9.1 PENTAGON S.A. reserves the right to amend these terms and conditions from time to time, as required.


10. General

10.1 These Terms are governed by Greek law. This means your use of the www.pentagon-tactical.com site and any contract for the purchase of Items through the site; and any dispute or claim arising out of or in connection with the same will be governed by Greek law. You and we both agree to that the courts of Greece will have exclusive jurisdiction to settle any disputes arising out of these Terms or your use of our Sites.

10.2 If you have any questions about our Terms or Site, please contact our Customer Care Team at support@pentagon.com.gr


11. Winter Sales

11.1 Get 10% off your purchases for a cart total up to €100.
11.2 Get 20% off your purchases for a cart total more than €100.

11.2 Certain products get a fixed discount 10% off regardless of your cart total:

    - BDU models

    - ARTAXES models

    - Uniforms (either sold as one unit or separately)

 11.3 Products that are on discount are excluded.

 11.4 TAC MAVEN products get a fixed discount 10% off regardless of your cart total.


12.  Participating in Competitions

By participating in the competition, the participant automatically accepts the inclusion of the e-mail message account he/she declares, in the list of acceptance of informational messages from the company.

The management and protection of the personal data of the participant in the competition is governed by the relevant provisions of both Greek law and European law.

In any case, the participant in the competition has the possibility, after contacting the competent department and verifying the existence of his personal data, to request its deletion, correction or change.


13.  Disclaimer of Imaging and Copywriting 

Information about products pricing and pictures contained within this website are reasonable and efforts have been made to ensure the accuracy of them.

Pentagon S.A. cannot be held responsible for the accuracy of descriptions, mistype errors or faulty pictures illustrating our products.

We can not warrant the accuracy of any written information, prices or pictures contained in this website and reserves the right to modify or change them at any time without prior notice. 

Pentagon S.A. accepts no responsibility or liability for any losses or damages of any kind arising from of the use of this website, links, catalogs or any of its media related details.